Common Questions

How do I care for neckwear?

Hand wash gently with mild soap and air dry to keep colors vibrant and fabric soft.

Can pets with allergies eat Boop treats?

Our treats include ingredients like peanut butter, pumpkin, oats, and wheat. Review the ingredient list carefully and consult your veterinarian if your pet has allergies.

What is your shipping policy?

We ship most orders within 2-3 business days from order confirmation. Depending on volume it may take longer for orders with treats.

Can I customize my order?

Yes, we can customize almost anything. Send us a note and let's talk.

Don't see your question answered here? Contact us and we will be happy to support.

Philosophy and Materials

Products

Production

Shipping and Returns

What Is?

What makes Boop Pet Supply products different?

Our products are thoughtfully formulated and crafted in small batches. We focus on simplicity, intention, and balance—using only what’s needed to create functional, high-quality products.

How do I use your products?

Usage instructions can be found on each product label and within the product descriptions in our online shop.

Are your products handmade?

Yes. Every Boop Pet Supply product is handmade from start to finish in small batches, allowing for careful formulation, quality control, and attention to detail.

Where are Boop Pet Supply products made?

All of our products are proudly crafted in a cozy space nestled in the shadow of Pikes Peak—America’s Mountain.

How do you choose your materials and packaging?

Our materials and packaging choices are made with the same mindset—favoring durable, thoughtfully designed materials that protect product integrity while helping reduce environmental impact whenever possible. From formulation to finish, each decision is guided by simplicity, balance, and respect for both your home and the planet.

What is 2-Hydroxylpropyl-beta-cyclodextrin and why do you use it in your all-purpose deodorizers?

Hydroxypropyl‑β‑Cyclodextrin is a naturally derived sugar molecule, modified to enhance water solubility and performance. At Boop Pet Supply, we use it in our all-purpose deodorizer to capture and neutralize unwanted odors, allowing gentle fragrance to shine.

Can I track my order online?

Yes, once your order ships, you will receive a tracking number via email.

Are your grooming products gentle on sensitive skin?

We formulate our grooming products with simple, naturally derived ingredients. If your pet has known sensitivities, we recommend patch testing first or consulting your veterinarian.

How are Boop treats made?

Boop Bakery treats are baked in small batches using simple, organic ingredients with no fillers, preservatives, or artificial colors.

Customization and Wholesale

How do I know which size accessory fits my pet?

Each product listing includes sizing information and collar compatibility guidance. Please check images or product details before purchasing.

How should I store Boop products?

Store grooming products, sprays, and treats in a cool, dry place away from direct sunlight. Accessories should be kept dry when not in use.

Do you offer wholesale or bulk ordering?

Yes! Boop Pet Supply welcomes wholesale inquiries from retailers or boutiques. Please reach out via our contact form with your business information for bulk pricing, order minimums, and product availability.